The Powerful Management System Proven To Improve & Grow Your Business Platinum the premium version of Millennium.
Created for businesses of all sizes Millennium PLATINUM provides a menu of robust, industry-specific features and capabilities to help you improve your business by centralizing and automating strategic information.
Millennium PLATINUM'S Unique Benefits Include:
The most visual, powerful Appointment Book in the industry to easily manage and review both resources and equipment
Enhanced inventory management features, including Inventory Wizards and product prescriptions, to promote cross-sell opportunities as well as to automate inventory controls
Robust customer relationship management (CRM) features, including the new Client Tracking screen, client loyalty programs, and improved client retention reports
Unlimited network capacity enabling you to connect as many computers or work stations as you need (with the purchase of additional licenses)
An advanced Monitoring Station and Alert Manager to track numerous automatic and user-defined employee performance metrics
With Millennium Platinum's Appointment Book, You Can...
Manage an unlimited number of employees (additional licensing fee applies)
Access critical client information immediately, including history, formulas, ringup sales and more
Obtain up-to-the-second statistics on percentage booked (by department or overall), percentage prebooked, percentage booked online (if using the Millennium.NET online booking module), number of clients checked in, clients about to check in, clients running late, and pending cancellations
Book standings in seconds even for multiple services (i.e. manicure/pedicure)
Find appointment openings in seconds or even book entire bridal parties in minutes using the "Scan for Opening" feature
Block lunches, room cleanup, and meetings
Learn how employees book and even how individual clients book using Millennium's Intelli-booking option
Download appointments to a Palm Pilot using optional Millennium.PALM add-on (purchased separately)
Confirm appointments easily with the interactive confirmation screen that gives you all the client information you need at your fingertips even email the confirmation with the click of a button
Book in 5-, 10-, 15-minute appointment intervals
Track "missed opportunities" allowing you to see how much you turn away and could schedule better
Appointment Monitoring Station ”the system automatically monitors clients with appointments for the current day and changes the color of the text based on whether the client is running late, checked in, no show, and more
Review employees' pre-book percentages, hours not sold, and all of their goals including client retention all in one screen
Register/Point-of-Sale Features Enable You To...
Ring-up sales quickly from the appointment book or manually
Pre-book using the automatic booking discount feature
Scan barcodes to quickly ring up products
Track gift certificate and gift card packages and series. You can see visual indicators of Gift Certificate, Series, Package, and Tanning Package balances no matter where you look up a client
Sell memberships and automatically assign client discounts
Track client account balances
Process credit cards directly through Millennium using the Internet OR modem (OPTIONAL)
Distinguish monetary versus non-monetary tender types saving time and money when balancing your general ledger
Turn your "industry novice" receptionist into a retail expert using Millennium's product prescription feature
Manage and print mail orders and receipts
Open multiple transactions at the same time and/or place transactions on hold while clients write checks or decide to buy retail—reducing long lines at the register
Automatically pre-book clients' appointments while you are ringing them up! Millennium will actually look ahead and try to book the clients at around the same time with the same people and print the scheduled appointment on their receipts.
To Manage Inventory, You Can...
Track model quantities, case quantities, order points, last sold, and average cost using FIFO
Automatically generate purchase orders using the automatic Purchase Order option that will let Millennium determine what needs to be ordered and in what quantities
Monitor quickly any product's sales history in dollars and quantities while creating purchase orders
Print bar code and price labels
Count inventory and review purchase orders from a Palm Pilot using the Purchase Order/ Receivable System with optional interface to Millennium.PALM
Capture a snapshot of your current on hand count at the first of every month upon entering the system
Better maintain the retail end of your business using Millennium's Inventory Wizards that show "Slow Moving Products," "Model Quantity," and "Inventory Turns"
To Enhance Your Marketing, You Can...
Target market segments using Millennium's Client Selection screen based on sales, last visit, products and services the client has not yet tried, gift certificate information, appointment information, and clients who spend the most with your salon/spa
Create form letters and post cards using all of the tools you find in Microsoft Word without having to buy Word. Includes spell check, font change, color text, insert graphics, change margins, and more
Print mailing labels with Postnet Barcode
View and analyze client referral tree
Email form letters using Millennium.Mail
The Advanced Reporting Features Empower You To...
Get over 200 reports and graphs including many that are available to you on any web browser using Millennium.NET. Run your reports from home.
Customize and drill down into the data to generate the specific reports you need
Easily export Millennium's reports to Excel, Word, Comma Delimited Text, XML, HTML, PDF and more
Get a secure, stable, and scalable system that improves your everyday operations